CRM

CRM system allows Global Infocloud to manage business relationships and the data and information associated with customer. We can store customer and prospect contact information, accounts, leads and sales opportunities in one central location, ideally in the cloud so the information is accessible by many, in real time. Any business starts out with a foundation of great customer relationships. We, the seller, connect with people who need our product. Yet, as our company grows, these business connections grow more sophisticated. It’s not just a transaction between the buyer and seller. we start to manage a myriad of connections, across time, within each company we do business with. We need to share information across various teams within our own organization who are making contact with the same customers. Customer relationship management refers to the principles, practices and guidelines that an organization follows when interacting with its customers. From the organization's point of view, this entire relationship encompasses direct interactions with customers, such as sales and service-related processes, and forecasting and analysis of customer trends and behaviors. Ultimately, CRM serves to enhance the customer's overall experience.

CRM for your Industry

Healthcare

CRM improves patient satisfaction, helps control costs and provides valuable insight into your patient community. Providers use it to gather valuable data, make predictions and improve services.

Automotive

CRM software for the automotmation, build rapport with clients, and track leads. CRM saves time, trouble, and money.

Industrial

CRM software provides support in all project phases. The highest levels of transparency are realized by planning and controlling projects in a well-organized manner.

Hospitality

CRM is a recent marketing strategy used in hospitality industry to attract and retain more customers. It’s helpful for owners, employees, Customers through providing services like marketing, sales, e-commerce, and customer service.

Retail

Retail CRM has become an underlying platform supporting proven business development strategies such as experience management, social media engagement, loyalty programs, precision marketing and mobility among others.

Financial Services

Global Infocloud can help your financial services organization develop a customized CRM solution to help you centralize and manage extensive customer data streamline and automate processes develop long-term customer relationships and improve sales and service.